CLIENT FIRST PHILOSOPHY There are many qualities and skills that go into being an excellent real estate professional - integrity, in-depth community and market knowledge, marketing savvy, effective negotiation skills and a high-quality professional network, all of which are hallmarks of how I work. That said, in my experience as a McLean real estate professional, I've also found that providing the very best service is essentially about putting my clients first. This means keeping myself accessible, being a good listener as well as a good communicator, and responding quickly to your needs. This "client first" philosophy has always been my approach and it requires me to continually improve my skills and ways of doing business. In addition, I've found that the latest technologies are enabling me to do everything I've always done, only much more quickly and efficiently. They've also helped me to extend the range of services I provide to my clients. A BIT ABOUT ME - I've never listed a home that I did not sell and actively work with buyers and sellers - I'm an associate broker with Long & Foster in VA, and licensed in VA, DC, MD - I hold the highest professional designations (CRS GRI ABR ePRO SRES SFR CDPE AHWD) - I hold a bachelors degree in Electrical Engineering & a masters degree in Management and Leadership - I'm a former Air Force Officer, Civil Engineer, and Anti-Terrorism Officer - I’m happily married with two wonderful children - a precocious toddler son and beautiful newborn daughter HOW I LIST AND SELL PROPERTIES - I perform a comprehensive valuation analysis including comparable sales, market trends, & active competition - I pay for a professional staging consultation to showcase the property - I reimburse my clients at closing to have each of my listings professionally cleaned - I hire a professional photographer & create 360 virtual tours - I create a unique property website including attention getting videos - I post my listings as showcase listings on Realtor.com (Most Popular Search Site) - I post my listings as showcase listings on Zillow.com (#2 Most Popular Search Site) - I syndicate my listings all over the internet including military websites, craigslist, and trulia - I send out thousands of attention getting postcards per listing - I print photo quality brochures - I hold open houses, advertise them online, and put out 12+ distinctive open house signs, & bring an assistant for security - I use a professional showing service to schedule showings so owners don't have take calls directly - I use showing beacons that can notify owners when showings are over - I hire a professional assistant to call showing agents for feedback - I analyze feedback and display trends and patterns in easy to understand charts and graphs - I monitor competition daily to ensure appropriate pricing strategies for my listings - I teach my sellers how the contract works before they receive offers - I create cover letters for each offer, highlighting key terms to simplify comparing multiple offers - I call lenders to validate buyer pre-approval letters and qualifications - I create contract cover letters so everyone understands who is involved and what steps are needed for a smooth closing - I create price supporting packages for appraisers and meet them in person to highlight unique property features - I run transaction management checklists to ensure every detail is coordinated ahead of time - I receive faxes electronically, can view them from my phone for instant review, and can forward them directly to clients - I use DocuSign so my clients can sign documents digitally without having to print them and scan/fax them back - I use the best technology and business tools available including: - 27" iMac + 30" Cinema Monitor - 3G iPad - Professional high speed scanner with Adobe Professional - Canon 5D DSLR Camera with 16-35mm, 24-70mm, 70-200mm L series lenses - www.MovingUpp.com has the one of the easiest to use map based home search available - www.MovingUpp.com offers Market Snapshot, the most comprehensive neighborhood monitoring tool available
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